Privacy Policy

1. Collection of Personal Information

We may collect personal information that you provide directly to us via our website or other communication channels. This can include your name, contact details (phone number, email address, physical address), and any other details necessary for providing our services, processing orders, or responding to inquiries.
We may also collect additional information such as feedback, communication preferences, or details about your personal or business affairs when relevant to our services. From time to time, we may receive personal information from third parties, which we will treat according to this Privacy Policy.

2. Use of Personal Information

The personal information collected is used for the following purposes:
To provide you with services, updates, and information relevant to your inquiries or orders.
To improve our services and better understand your needs.
To communicate with you via email, phone, or other means.
To notify you of new products, services, or opportunities that may interest you.
We may also use this information to conduct research, surveys, or promotional activities with your consent.

3. Disclosure of Personal Information

We may disclose your personal information to trusted third parties, including our employees, contractors, service providers, or advisors, as necessary to deliver services to you. Personal information may also be disclosed to comply with legal requirements, such as court orders, regulatory obligations, or law enforcement requests.

4. Security of Your Personal Information

We are committed to ensuring the security of the personal information you provide. We implement a range of physical, electronic, and managerial measures to prevent unauthorized access, disclosure, alteration, or destruction of your data.
We also take reasonable steps to ensure that your personal information is accurate and up-to-date and will securely delete or anonymize it when no longer needed.

5. Access to Your Personal Information

You have the right to request access to the personal information we hold about you. If you believe that any information we hold is inaccurate or incomplete, please contact us at support@autel.nz. A small administrative fee may apply for providing you with access to your personal information.
In certain circumstances, we may refuse access in accordance with the Privacy Act 2020.

6. Complaints About Privacy

If you have any concerns or complaints regarding how we handle your personal information, please contact us at 78 SOUTH ST, RYDALMERE NSW 2116 AUSTRALIA. We take privacy complaints seriously and will respond promptly.

7. Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any updates will be posted on our website and will be effective immediately upon posting. Please review this page periodically for any changes.

8. Website and Cookies

When you visit our website, we may collect information such as your browser type, operating system, IP address, and other analytics data to improve our website’s functionality. We may also use cookies to track your activity on our site and enhance your user experience. You can disable cookies through your browser settings, though this may impact your ability to use certain features on our site.

9. Third-Party Websites

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies when visiting these sites.
If you have any questions or concerns about this Privacy Policy, please feel free to contact us at support@autel.nz.